Safety and Recalls


1. ELU Recall (March 2025)

We are issuing a recall for ELU-150WBN 3260035C8 [242830000265 through 242850000101] and ELU-199WBN 3260036C8 [243240000051 through 250150000083] models due to a potential safety hazard. It has come to our attention that some burner door studs may become loose during operation, posing a risk of injury or damage.
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2. ELX Flue Grommet Recall (July 2023)

Ariston Thermo USA LLC parent company of HTP have discovered a potential issue with the secureness of a grommet seal inside selected HTP boilers. While the likelihood of failure of this component is extremely small, the safe and efficient operation of our HTP boilers is our highest priority.
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